When ordering pieces from GLD, from wherever you are, just know you’re getting them expeditiously. GLD fulfills shipments globally to over 220 countries across the world, offering Priority and Expedited options for international deliveries. If you’re new to GLD and need help deciding what piece to buy, check out the GLD Gold Jewelry Buying Guide 2026 to find your next piece. Before placing your order, here’s what you need to know about delivery times, customs fees, and how customs duties and import taxes work.
Order Processing Time
Processing time is the first thing you need to factor into the delivery time of your order. Before it gets shipped, there’s a 1-2 business day window for the order to be processed. If you place an Expedited international order before 1 PM EST any day, Monday through Friday, it will be shipped the same day.
International Shipping Options and Delivery Times
GLD provides global shipping to over 220 countries across the world, with each order receiving full tracking through email and SMS, along with transparent customs information. Here’s what to expect for both Priority and Expedited shipping options for international orders:
|
Shipping Option |
Delivery Time |
Key Details |
|
Priority |
4–8 business days |
Full tracking included |
|
Expedited |
2–5 business days |
Same-day shipping before 1 PM EST |
Remember to allow 1–2 business days of processing time before your order ships. Place your order before 1 PM EST for it to ship the same day with the Expedited option.
Customs, Duties, and Import Taxes: Here’s What to Know
When you place an order outside of the U.S., you are considered the Importer of Record, which means you’re responsible for customs duties, import taxes, and the brokerage fees your destination country charges. GLD does not include these fees in its prices as they are separate from your order total and charged by your destination country on arrival.
Also, customs clearance usually takes 1 business day. However, delays are possible. Many carriers typically hold packages for up to 5 days before abandoning or returning them. GLD recommends responding quickly when your carrier contacts you to collect duty payments, as unclaimed packages will not be refunded.
GLD cannot refund shipments that are refused due to customs fees, and customs fees themselves are also non-refundable.
What BOGO and Discounted Orders Mean for Customs
When you place an order using a BOGO code or any other promotional discount, customs taxes it based on its true commercial value, not the price you paid. For example, if your BOGO order has a retail value of $300, it will be taxed at $300, not $150. Consider this when placing a discounted international order.
What to Do Before You Order Internationally
Before placing an international order with GLD, be sure to confirm these three things:
Firstly, check your destination country’s import duty rates. They vary depending on the destination country and frequently change, so we cannot predict what customs fees apply to your specific order.
Then, provide a working phone number when checking out. Carriers will need to reach you for duty and tax payments, and missing their call can lead to your package being held or returned.
Lastly, be ready to pay customs fees on arrival. These are separate from your order total, are non-refundable, and are required prior to your package being released by customs.
Read GLD’s full shipping policy HERE.
Frequently Asked Questions
Does GLD ship internationally?
Yes. GLD ships to over 220 countries worldwide. Every international order includes full tracking via email and SMS. international shipping options include Priority (4–8 business days) and Expedited (2--5 business days).
How long does international shipping take?
GLD’s international Priority shipping takes 4–8 business days and Expedited shipping takes 2–5 business days. Please allow an additional 1–2 business days for order processing before your order ships. Orders placed before 1 PM EST Monday through Friday ship the same day with the Expedited option.
Who pays customs duties on international GLD orders?
The buyer pays customs duties. When ordering outside the United States, you are the Importer of Record and are responsible for all import taxes, customs duties, and brokerage fees charged by your destination country. These fees are not included in GLD’s prices.
Are customs fees included in GLD’s prices?
No. Customs duties and import taxes are charged by your destination country and are not included in GLD’s prices. They are separate from your order total and are due on arrival.
What happens if i refuse my package due to customs fees?
If you refuse a shipment because of customs fees, the order cannot be refunded. Customs fees are also non-refundable regardless of outcome.
How are BOGO and discounted orders taxed by customs?
Customs assesses duties on the true commercial value of your order, not the discounted price you paid. A BOGO order with a retail value of $300 will be taxed at $300, not $150.
How long does customs clearance take?
Customs clearance typically takes 1 business day but delays are possible. Most carriers hold packages for up to 5 days before returning or abandoning them. Respond promptly when your carrier contacts you for duty payments to avoid your package being held or returned.
What should I do before placing an international GLD order?
Check your destination country’s import duty rates before ordering as they vary by country and change frequently. Provide a valid phone number at checkout so your carrier can reach you for duty payments. Be prepared to pay customs fees on arrival as they are separate from your order total and non-refundable.
