GLD Shipping Information - Domestic & International Delivery Guide

Looking for fast, reliable shipping for jewelry worldwide? GLD ships to over 220 countries, offering Economy, Express, and Superfast domestic delivery, and Economy, Express, and Expedited international delivery. Below, you’ll find processing times, shipping speeds, holiday cutoff dates, customs information, and answers to the most common shipping questions.

Order Processing Times

Before your order ships, please allow:

1–2 business days for processing
Orders placed before 9 AM EST (Mon–Fri) ship the same day for most Express or Superfast domestic options and Express or Expedited international options.

United States Shipping Options

Economy (Free Shipping)

Delivery Time: 6-11 business days
Alaska, Hawaii, U.S. Territories: 11-17 business days

Express Shipping

Delivery Time: 3 business days
Ships same day before 1 PM EST
Cannot ship to PO boxes

Superfast Shipping

Delivery Time: 2 business days
Fastest U.S. delivery option
Cannot ship to PO boxes

Signature Requirement

All domestic orders $599+ USD require a signature upon delivery.

International Shipping (220+ Countries Worldwide)

GLD provides global shipping with full tracking and transparent customs information.

Priority

Delivery Time: 4-8 business days

Expedited

Delivery Time: 2-5 business days

Holiday Shipping Deadlines

To receive your order by December 24, place orders by:

United States

Economy Shipping: December 17, 2025 at 1 PM EST
Express Shipping: December 22, 2025 at 1 PM EST
Superfast Shipping: December 23, 2025

Tracking & Delivery Updates

Every order includes full tracking via email and SMS.

If your order shows as delivered but you haven’t received it:

Check with your mail carrier
Check neighbors or your building’s mailroom
Contact GLD Support - we’ll help file a carrier claim if needed

International Customs, Duties & Import Taxes

When ordering outside the United States, you are considered the Importer of Record, meaning you are responsible for:

Import taxes
Customs duties
Brokerage fees
Any destination-country regulations

Important Customs Notes

These fees are not included in GLD’s prices
They are non-refundable
If you refuse a shipment due to customs fees, the order cannot be refunded
Customs clearance typically takes 1 business day, but delays may occur

To Avoid Delays

Provide a valid phone number during checkout
Respond promptly to carrier requests for duty/tax payments
Most carriers hold packages for up to 5 days before returning or abandoning them

BOGO & Discount Orders

Customs will tax your order based on the true commercial value, not the discounted promotional value, including BOGO.