Frequently Asked Questions

Is GLD quality any different than other companies?
Is GLD’s gold plating different than standard gold plating?
Is GLD legit?
Can you shower and workout in gold-plated products?
Which material is right for me: Gold-Plated, Vermeil with Moissanite, or Solid Gold?
Is GLD gold plating the best quality? What makes it the best quality?
What is Vermeil?
What is Moissanite?
Is GLD Jewelry Made With Real Gold/Silver/Rhodium?
How should I store and protect my jewelry?
Will my jewelry fade, tarnish, or lose its shine?
How do I claim my prize in GLD's Tattoo Tuesday?
Warranty Information
What is the Return Policy?
How does the lifetime guarantee work?
As an International customer, will I have to pay an Import Tax upon placing my order?
If I have an additional question that the FAQ page was unable to answer, how can I get help?
I didn’t receive my package but my tracking number says it was delivered?
Why is my discount code not valid?
If I have questions regarding my solid gold or custom order, how can I get help?
Does GLD jewelry turn your neck green?